Rushville Republican

Columns

September 26, 2012

RMH compares well to the “big guys”

RUSHVILLE — A couple of weeks ago I wrote a column about two of the keys to helping this community grow. One was having an attractive community and the other was having a great school system. There is also a third key that will help this community grow and that’s the quality of our healthcare services, primarily the quality of our local hospital and ancillary services. When people are considering where they want to live three essential elements are (1) how attractive the community is, (2) the quality of the local schools, and (3) the quality of the healthcare services that are available. If any one of the “big 3” is missing, it’s more likely than not that the community being considered will be struck from the list of prospective new “home towns.”

Among those three, Rush County has been making significant strides forward in the reputation of our local hospital. As I have written before, if our hospital offers a procedure, I would always pick Rush Memorial over one of the huge hospitals in Indianapolis.

Not long ago, I had occasion to make several visits to see a relative at Methodist Hospital. Not to sound provincial, but that place is monstrous! There are staffers there just to give people directions on how to find the patient they’re seeking. The typical sort of response is, “Go down to the third bank of elevators, past the cafeteria, go to the sixth floor, turn right at the double doors and you’ll find the nurses’ station about six miles down the hall.” Obviously, that’s an exaggeration, but not by much!

On top of all that, they have a multi-level parking garage in which it’s very easy to get lost, but, once having found the way out, one discovers there’s a fee to park there! As much as medical services cost in that maze of corridors, ramps, elevators, and wings, you would think they could at least afford to offer visitors and patients free parking! How much money do they rake in just for the privilege of parking a half-mile from the pedestrian bridge that leads to the corridor that enters the actual hospital?

Worse yet, except for the acute care area, people admitted to that place really cease to be people – they’re charts that hang on the door. The doctors and nurses have no idea whom they’re seeing – the patients certainly aren’t people about whom they care as they do at Rush Memorial. If the procedure can be done here, I’ll take Rush Memorial every time.

What’s even more significant is the simplicity of accessing Rush Memorial. The admission procedures have been simplified, the equipment is as modern as any hospital anywhere, and the staff – doctors, nurses, administrators – really do care about their patients, partly because in many instances, they actually know the patients to whom they’re providing care. Within the last few years, Rush Memorial Hospital has become one of the best primary care institutions in Southeastern Indiana. No longer can it derisively be called a “Band aid” station.

Not long ago I had occasion to go to Rush Memorial on business. I wasn’t sure where the proper office was, so I asked someone in a one of the other offices where I might find the person I needed to see. Instead of simply being told how to find her, she said, “Let me show you the way.” Whereupon, she left her desk and walked with me to the right office! That would not happen at one of the mega-hospitals in Indianapolis. Of equal importance, and more so than one might suppose, I have yet to enter Rush Memorial without receiving a warm greeting from everyone I have encountered. One of the things that so many businesses forget is that a smile and a kind word don’t add a dime to the operating cost of that business. On the other hand, friendliness can add to the bottom line. One person being made to feel welcome spreads the word through the community and the whole image of that business can change almost overnight.

Hospitals, however, are a little different from the local hardware store. The services one receives at a hospital can sometimes cause people to feel anxious about what’s going to be done. While that may be true in a hospital the size of Methodist, it’s certainly not true at Rush Memorial. I have had a couple of tests done there to which I wasn’t particularly looking forward. I was treated with such kindness and thoughtfulness, however, that all my apprehension was quickly dissipated, and, as I should have known, the tests amounted to nothing, partly because the nurses and the doctor were so kind and explained exactly what was happening. As I usually do, I felt rather silly that I had been anxious about the tests in the first place.

So, to the extent that the quality of healthcare services available is the third key to helping this community grow, Rush Memorial Hospital can offer truly outstanding healthcare services to new families considering making their homes in Rush County. If we want more of our young people to return here, the three broad goals are clear – an attractive community, exceptional school system, and outstanding healthcare services. Those are the three areas where our efforts need to be focused. I cannot stress my sincere belief too strongly that attracting more young families to this county is the most important goal we have.

That’s –30— for this week.

 

1
Text Only
Columns
  • There's something about Maryland My family unit has just returned from a death march – oops, make that, “vacation” – in Annapolis, Maryland. In spite of constant 96-degree temps (though it dropped as low as 95.7 at night), and the stifling humidity, we had lots of dolgurn fun. Mainl

    July 22, 2014

  • Learning to say goodbye From as far back as I can remember, saying hello has been a part of nearly each day.During my youth, it was used when I met new people my parents introduced me to and was frequently followed by a handshake. I couldn’t count the number of times I used

    July 18, 2014

  • Lessons from the largely forgotten war As we approach the official date on which the First World War started, July 28, 1914, when the first shots were fired by the Austro-Hungarians who invaded Serbia, it’s appropriate to think about the lessons that catastrophic event has taught us one h

    July 15, 2014

  • Please go away My wife is planning our summer vacation, which we will take in the fall. We took our spring vacation this summer. We got behind in 1984 and still haven’t caught up. I don’t have much input into the planning of these trips, but Mary Ellen did assign m

    July 15, 2014

  • Soothing '60's Surf Sounds I’m sitting in my home office enjoying a serenade of rhythmic pulsations emanating from the outside wall. It’s coming from our water spigot. No. 5 son (age 13) and his buddies are using it to fill water balloons. 1,500 water balloons to be exact. 1,5

    July 15, 2014

  • Soccer-stopping Storm a Lousy Treat What a great way to spend a Saturday morning in July: I’m sitting in my car with rain cascading on the roof, lightning skittering all over the sky, and thunder sockin’ it to the atmosphere with such force that I feel a rumbling in my bum.I’m staring

    July 8, 2014

  • Only in America - Top 10 As we move into the glorious months of summer, I thought you might be amused by reading the Top Ten List of what Canadians supposedly think of how things are going in this country. It’s a lot like David Letterman’s “top ten list.”Number 10: Only in A

    July 8, 2014

  • Government today is way too intrusive What ever happened to the America of my youth? That great country that was indeed the jewel of the common person of the world. The country where one could actually, through hard work and industry, make a good living and actually have the OPPORTUNITY

    July 8, 2014

  • Gone in the blink of an eye Over the holiday weekend I was able to enjoy three days, (somewhat) off work. Three day weekends are always a highlight for me and I am sure most of you will agree.I went fishing to wrap up my Sunday evening. While sitting in the old John boat castin

    July 8, 2014

  • Mum Mum If my grandmother were alive today, she would be 125, and she would still, no doubt, be walking around in her six-inch-high heels, the ones she asked to be buried in—and she’d have a Marlboro in her fingers. She demanded to be called Mum Mum because

    July 3, 2014

Featured Ads
AP Video
Kerry: Humanitarian Cease-fire Efforts Continue Raw: Corruption Trial Begins for Former Va Gov. The Carbon Trap: US Exports Global Warming UN Security Council Calls for Gaza Cease-fire Traditional African Dishes Teach Healthy Eating 13 Struck by Lightning on Calif. Beach Baseball Hall of Famers Inducted Israel, Hamas Trade Fire Despite Truce in Gaza Italy's Nibali Set to Win First Tour De France Raw: Shipwrecked Concordia Completes Last Voyage Raw: Sea Turtle Hatchlings Emerge From Nest Raw: Massive Dust Storm Covers Phoenix 12-hour Cease-fire in Gaza Fighting Begins Raw: Bolivian Dancers Attempt to Break Record Raw: Israel, Palestine Supporters Rally in US Raw: Air Algerie Flight 5017 Wreckage Virginia Governor Tours Tornado Aftermath Judge Faces Heat Over Offer to Help Migrant Kids Kangaroo Goes Missing in Oklahoma More M17 Bodies Return, Sanctions on Russia Grow
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.